Genshin Impact has an in-game controller setting, which is automatically applied whenever the game is launched. This can sometimes cause the controller settings to become out of sync, resulting in the buttons not working correctly. Additionally, if the game has been updated, the controller settings may be reset, causing the same issue.
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The first thing you should do is to go to the Options > Controls menu and make sure that the controller is enabled. If it isn’t, then you will need to enable it and then restart the game. This should solve any controller issues you are having.
In some cases, a more advanced solution is required. If you are using multiple controllers, then you can try to unplug the extra controllers and restart the game. This should allow the game to recognize the controller, and the buttons should work as expected.
The Mihoyo website also offers a solution for those who are using multiple controllers. The site has a tutorial, which explains how to use multiple controllers with Genshin Impact.
In conclusion, if your controller is not working in Genshin Impact, then you should first try to enable the controller in the Options > Controls menu. If this doesn’t work, then you may need to try unplugging the extra controllers and restarting the game. If that doesn’t work either, then the Mihoyo website offers a tutorial, which explains how to use multiple controllers with Genshin Impact. Hopefully, this article has helped you to fix Genshin Impact controller not working.
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